2020 NORTHSTAR Ambulance Recalls

1. Recall Description

   Braun Northwest is recalling certain 2020-2021 Northstar ambulances. In the event of a short circuit or wiring failure, the firmware in the vehicle multiplex system may fail to shut off the output pin, resulting in overloaded electrical circuits.

   Possible Effects

   Overloaded electrical circuits can overheat, increasing the risk of fire.

   Action

   Braun Northwest will update the firmware, free of charge. Owner notification letters were mailed January 12, 20224. Owners may contact Braun Northwest customer service at 1-877-344-9990.

   Notes

   Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

   Recall Manufacture Dates

   2001-02-25 - 2001-02-25

   Vehicles Affected

   2

2. Recall Description

   Braun Northwest is recalling certain 2013-2020 NorthStar Ambulance equipped with Weldon V-Mux Vista IV Standard LCD displays used for controlling emergency vehicle lighting and HVAC functions. The displays may experience low voltage spikes and cause the LCD display to lock up or become nonfunctional.

   Possible Effects

   A locked up or nonfunctional LCD display can delay emergency efforts, increasing the risk of injury.

   Action

   Dealers will repair or replace the displays, free of charge. Owner notification letters were mailed on May 10, 2021. Owners may contact Braun Northwest customer service at 1-360-748-0195.

   Notes

   Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

   Recall Manufacture Dates

   2001-02-25 - 2001-02-25

   Vehicles Affected

   3