HowTune

2015 Mercedes-Benz Metris Recalls

  1. Recall Description

    Daimler Vans USA, LLC (DVUSA) is recalling certain model year 2015-2017 Mercedes-Benz Metris vans. These vehicles have electrical power steering control units with improperly welded contact pins.

    Possible Effects

    The improperly welded pins may lose contact, deactivating the power steering assist and increasing the risk of a crash.

    Action

    DVUSA will notify owners, and dealers will replace the electric power steering rack, free of charge. An interim notice is expected to be mailed on November 17, 2017. A second notice will be mailed to owners when parts become available. Owners may contact Daimler''s customer service at 1-877-762-8267.

    Notes

    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

    Recall Manufacture Dates

    2015-02-11 - 2017-05-31

    Vehicles Affected

    3

  2. Recall Description

    Daimler Vans USA, LLC (DVUSA) is recalling certain 2015-2017 Mercedes-Benz Metris vehicles. The transmission support may not have been properly tightened to the vehicle body, potentially resulting in damage to the driveshaft.

    Possible Effects

    Damage to the driveshaft could cause a loss of power to the wheels, increasing the risk of a crash.

    Action

    DVUSA will notify owners, and dealers will inspect the transmission support mounting bolts, replacing and tightening them as necessary, free of charge. The recall began July 11, 2018. Owners may contact DVUSA customer service at 1-877-762-8267.

    Notes

    Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

    Recall Manufacture Dates

    2015-03-31 - 2017-05-11

    Vehicles Affected

    7433

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