2011 Volkswagen Eos Recalls

1. Recall Description

   Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Volkswagen CC, and Passat, 2010-2013 Eos, 2011-2014 Golf, GTI, Jetta, and Tiguan, and 2012-2014 Jetta Sportwagen vehicles. In the affected vehicles, debris may contaminate the air bag clock spring, a spiral wound, flat cable that keeps the air bag powered while the steering wheel is being turned. This contamination may tear the cable and result in a loss of electrical connection to the driver''s frontal air bag.

   Possible Effects

   A loss of electrical connection to the driver''s frontal air bag will prevent the air bag from deploying in the event of a vehicle crash, increasing the risk of injury.

   Action

   Volkswagen will notify owners, and dealers will install a protective cover over the steering wheel clock spring if the air bag light is off. If the airbag light is on and the steering wheel clock spring requires replacement, dealers will install a new steering wheel clock spring. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Volkswagen customer service at 1-800-822-8987.

   Notes

   Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

   Recall Manufacture Dates

   2009-10-02 - 2010-08-14

   Vehicles Affected

   415825

2. Recall Description

   Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2009-2014 Volkswagen CC, 2010-2014 Golf, 2010-2014 Eos, 2007-2010 Passat Sedan and Wagon, and 2012-2014 Passat vehicles. Upon deployment of the driver''s frontal air bag, excessive internal pressure may cause the inflator to explode.

   Possible Effects

   In the event of a crash necessitating deployment of the driver''s frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.

   Action

   Volkswagen will notify owners, and dealers will replace the driver''s frontal air bag inflator with an alternative inflator, free of charge. The recall began March 16, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen''s number for this recall is 69Q9. Note: This recall partially supersedes recall 16V-078.

   Notes

   Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

   Recall Manufacture Dates

   2009-04-29 - 2010-08-14

   Vehicles Affected

   363713